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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David he

September 23, 2025

5  out of  5
rating by David he
"Chow is so kind and truly considerate of our needs. She patiently listened to us and thoughtfully designed a policy that really works for us. Later on, we will also consider adding life insurance."
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Adam Garrett

September 23, 2025

5  out of  5
rating by Adam Garrett
"Got back to me pretty quickly of the voice message I left and resolved the issue on the form perfectly. 👍"
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Carolyn Chang

September 20, 2025

5  out of  5
rating by Carolyn Chang
"謝謝Snow的用心服務👍"
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Xing Kai

September 19, 2025

5  out of  5
rating by Xing Kai
"Snow Li did a great job to help solving my insurance issue."
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ella0080 song

September 17, 2025

5  out of  5
rating by ella0080 song
"Highly recommend Ivan! He is professional, knowledgeable, and he helped me with all the headache problems about my insurances, to explain all my options in detail! Amazing experience !"
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Jessica

September 13, 2025

5  out of  5
rating by Jessica
"I talked with Joseph and he was very helpful in troubleshooting my policy. He took the time to walk me through the details and made sure everything was clear. I really appreciated his patience and support. Excellent service!! Would recommend!!"
We responded:
"Thank you, Jessica for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Judy Chang

September 11, 2025

5  out of  5
rating by Judy Chang
"Snow is patient and kind. She explained everything throughly. I’m glad she helped me get through the home owners insurance policy. I definitely recommend her for your insurance needs"
We responded:
"Thank you, Judy for the amazing review about Snow! My team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Arutha Tio

September 10, 2025

5  out of  5
rating by Arutha Tio
"Joseph went above and beyond to make sure I was satisfied"
We responded:
"Thank you, Arutha so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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William Perdana

September 10, 2025

5  out of  5
rating by William Perdana
"Joseph was very efficient and informative! Highly recommend!"
We responded:
"We love seeing reviews like this! Thank you, William for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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will h

September 10, 2025

5  out of  5
rating by will h
"Joseph made the whole process straightforward and stress-free. He listened to what I actually needed, gave clear answers without any pressure, and followed through on every detail. It felt less like working with a “sales agent” and more like working with someone who genuinely had my back. I recommend you ask for Joseph, you’ll be glad you did."
We responded:
"Thank you, Will for the positive review! We are delighted to hear that you had such a great experience with Joseph. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Octavio Gunawan

September 9, 2025

5  out of  5
rating by Octavio Gunawan
"Joseph at is amazing! He helped me set up my new vehicle insurance and saved me 60% on my policy. Super professional, friendly, and truly cares about his clients—highly recommend him!"
We responded:
"Thank you, Octavio for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Lun Z

September 9, 2025

5  out of  5
rating by Lun Z
"I had a great experience with State Farm Insurance. Snow Li was very patient and explained everything clearly. I’m very satisfied with their service."
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how my Snow provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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AILIAN DU

September 5, 2025

5  out of  5
rating by AILIAN DU
"Snow was a very nice person and helpef me solve it patiently.Thanks"
We responded:
"Thank you, Ailian so much for your positive feedback about Snow! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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董西凤

September 3, 2025

5  out of  5
rating by 董西凤
"非常好的体验"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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Yi Ding

September 2, 2025

5  out of  5
rating by Yi Ding
"Snow is an amazing insurance agent! She is extremely thorough and patient, taking the time to explain every detail clearly. She helped us navigate the entire process smoothly and made sure our very old home was properly covered at a reasonable price. We truly appreciate her professionalism and dedication—highly recommend!"
We responded:
"Thank you, Yi for your kind words about my Snow! My team works hard to provide a great insurance experience in this diverse community with multiple languages and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Michelle Reis

September 1, 2025

5  out of  5
rating by Michelle Reis
"I had a life event change and had some questions. Joseph handled everything I needed. I received professional and personable treatment and couldn’t be more pleased with my experience."
We responded:
"Thank you, Michelle for recognizing our agency team’s efforts! We are proud to have a team dedicated to making your insurance experience as professional and personalized as possible. Don’t hesitate to reach out anytime!"
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Spencer Smith

August 30, 2025

5  out of  5
rating by Spencer Smith
"Professional and clear.They made switching my policy with a move from another state a breeze!"
We responded:
"Thank you, Spencer, we appreciate your feedback about our excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
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Baha Dundar

August 29, 2025

5  out of  5
rating by Baha Dundar
"I had a very good experience with Karen Chow office and Lila was very professional, responded on time and helped to navigate home+car insurance process."
We responded:
"Hello Baha. Thank you so much for your kind words about Lila! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
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Nicholas Judge

August 24, 2025

5  out of  5
rating by Nicholas Judge
"Our daughter just got her license, and Lila Mesick was extremely helpful throughout the process. She walked us through both insuring a new vehicle and adding our daughter to all of our policies. Lila was professional and responded right away to all of our questions, making the whole process seamless."
We responded:
"We love seeing reviews like this! Thank you, Nicholas for putting the time aside to let us know how we’re doing. We’re grateful to hear that Lila provided you with such wonderful insurance experience. Thank you for trusting us with your insurance needs!"
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Jaclyn P

August 23, 2025

5  out of  5
rating by Jaclyn P
"Working with Lila was a breath of fresh air. She’s incredibly knowledgeable and thoughtful, with a rare understanding of how busy life can be. I never felt overwhelmed or pressured—her communication was always timely, succinct, and respectful of my schedule. She consistently handled her part with speed and precision, making the entire process smooth and efficient. I truly appreciated her professionalism and the way she made everything feel easy and stress-free. If you’re looking for an agent who values your time and delivers with excellence, look no further."
We responded:
"Thank you, Jaclyn for the positive feedback! We are delighted to hear that you had such a great experience with Lila. We are especially pleased that you appreciated our in-depth knowledge and professional service. We strive to provide an efficient experience for our customers, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Aileen W

August 22, 2025

5  out of  5
rating by Aileen W
"Both Carlo Palaylay and Natalie Sit have helped me. They are both extremely nice, patient and professional! They spent a lot of time answering my questions and getting the best pricing for me. They also respond fast with great clarify. Highly recommend this agency!"
We responded:
"Aileen, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Nathan Chen

August 21, 2025

5  out of  5
rating by Nathan Chen
"Had an easy and complete experience getting car insurance from Lila!"
We responded:
"Thank you, Nathan for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Lila and we would love to have you back soon!"
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李克

August 21, 2025

5  out of  5
rating by 李克
"I needed to suspend my insurance, and Ivan handled it quickly for me. He definitely deserves praise. his service is professional and efficient!"
We responded:
"Thank you, Ke for recognizing our agency team’s efforts! We are proud to have Ivan dedicated to making your insurance experience as professional and efficient as possible. Don’t hesitate to reach out anytime!"
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Ali Aja

August 21, 2025

5  out of  5
rating by Ali Aja
"I just signup a auto & home insurance policy with Snow Lee. She is very knowledgeable and very passion and good in explaining the policy so i can understand the policy very well and know what kind of product i am paying for. I am very satisfied with her service. I will recommend her to all my friends and family. Thank you Snow for your help and your kindness."
We responded:
"Thank you, Ali for the amazing review about Snow! My team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Fu Kong

August 20, 2025

5  out of  5
rating by Fu Kong
"她们的服务很专业,实际和高效!同样的保额和保险项目价位对比别的公司便宜很多,谢谢Snow热情,耐心,真诚的帮助!"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"