State Farm® Insurance Agent Karen Chow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lin Yang
May 30, 2025
5
out of
5
rating by Lin Yang
"Karen Chow team does a great job, especially Carlo Palaylay is very patiently explain all the details about the bill and coverage, all the questions regarding the auto and home insurance. Highly recommend!"
We responded:
"Thank you, Lin for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Phally Phon
May 30, 2025
5
out of
5
rating by Phally Phon
"I needed to add a new car to my insurance. I called in and spoke with Lila. Lila was so friendly and quick to help. She made everything so easy. Thank you, Lila, for your AMAZING service!!!!"
We responded:
"Thank you, Phally so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
Daniel Xu
May 29, 2025
5
out of
5
rating by Daniel Xu
"lvan"
We responded:
"衷心感谢您的高度评价和对我们的信任！我的团队会持续向客户提供优质的服务，并希望可以成为客户们的长期伙伴！"
Chandu Bhujang
May 29, 2025
5
out of
5
rating by Chandu Bhujang
"Karen provided very good service. Karen is quick in responding to customer concerns and questions. Thank you Karen Chow!"
We responded:
"Thank you, Chandu for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
Johnny Sun
May 28, 2025
5
out of
5
rating by Johnny Sun
"I had a great experience working with Darren Iswara on the auto insurance policy for my new vehicle. He communicated clearly, and was so efficient and responsive to my requests and questions. Hope to interact with him again!"
We responded:
"Johnny, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Bisim Lee
May 26, 2025
5
out of
5
rating by Bisim Lee
"I recently received three quotes for our auto, home, and umbrella liability. The three quotes were competitive, and we chose State Farm. Lila, the agent who helped us, was very responsive to our requests for phone meetings and information via email. She clearly described the coverage values we were getting for each of the policies, and we were impressed with her insurance knowledge. I felt that should we ever have a question about our policies or a claim that she would be available to help us. We are happy with our decision to go with State Farm."
We responded:
"Thank you, Bisim for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Regent Hung
May 23, 2025
5
out of
5
rating by Regent Hung
"I recently changed my auto and home insurance and managed to secure an excellent deal. Lila, my insurance agent, was very knowledgeable and helpful throughout the process. She consistently responded to my inquiries in a timely manner. Overall, I am very pleased with the service I received and would highly recommend it to others."
We responded:
"Thank you, Regent for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
邓宇
May 23, 2025
5
out of
5
rating by 邓宇
"Joseph and Ivan were super helpful the whole way through. They always answered my questions quickly and patiently. I moved both my home and car insurance to State Farm, and they made the whole process really easy and smooth."
We responded:
"Thank you, 邓宇 for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Blake Samuel
May 22, 2025
5
out of
5
rating by Blake Samuel
"Joseph was terrific to work with, he made the process of getting our homeowners insurance and bundling with our existing auto policies seamless. He was super responsive and did a fantastic job answering our questions and helping us get what we needed. Thank you!!"
We responded:
"Thank you, Blake for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Leo LIU YUNXIANG
May 19, 2025
5
out of
5
rating by Leo LIU YUNXIANG
"I worked with Karen Chow at State Farm to set up my auto, home, and umbrella insurance policies. Not only did she provide the most competitive rates, but her service was also incredibly professional, responsive, and helpful throughout the entire process. As a new customer, I truly appreciated her guidance in making informed decisions. Highly recommend Karen to anyone looking for trustworthy and efficient insurance support!"
We responded:
"Thank you, Leo for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Daniel Ng
May 15, 2025
5
out of
5
rating by Daniel Ng
"Switched auto and home insurance recently and got the best deal! Joseph and ivan was great, they made a smooth easy process for us! Highly recommend!!"
We responded:
"Daniel, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Lizhen Wang
May 3, 2025
5
out of
5
rating by Lizhen Wang
"I recently shopped around for better insurance coverage and service for my auto, home, and rental properties, and decided to reach out to Karen based on her outstanding Google reviews. I'm so glad I did! Karen is highly professional, incredibly responsive, and detail-oriented. Most importantly, she genuinely has her clients' best interests at heart. I’m very happy with my experience and highly recommend her services!"
We responded:
"Thank you, Lizhen for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Winston Lee
May 2, 2025
5
out of
5
rating by Winston Lee
"I worked with Ivan for a while and his service is super! Highly recommended!"
We responded:
"Thank you, Winston so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
ESS F.A.W.L
May 1, 2025
5
out of
5
rating by ESS F.A.W.L
"Came home from a year long contract, realized my previous insurance doesn’t cover my location anymore. I called Karen Chow and Joseph took my call. It was straight to the point and quick. Joseph pretty much held my hand throughout the process. Within 30 minutes, probably less, my car was insured and ready for the road. Thank you Joseph."
We responded:
"Edward, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Eva Yu
April 24, 2025
5
out of
5
rating by Eva Yu
"We just purchased a new home and quote for the insurance. Ivan and Karen not only give us a reasonable quote but also explain all the details for me who has little idea of the insurance. Glad to have them and highly recommend!"
We responded:
"Thank you, Eva for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members like Ivan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
wenfeng cao
April 21, 2025
5
out of
5
rating by wenfeng cao
"Ivan is a super professional insurance agent. He responds quickly and is very patient with any questions. He gave a very reasonable price for me.""
We responded:
"Thank you, Wenfeng for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Amit Grover
April 19, 2025
5
out of
5
rating by Amit Grover
"Karen was easy to work with. She responded to my requests for quotes promptly. Their rates, with the same coverage and deductibles, for Home, Auto and Umbrella were lower than my current rates by > $2,000/year. I will be their client for years to come. Recommending them to family and friends.."
We responded:
"Thank you, Amit so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
sniper king
April 16, 2025
5
out of
5
rating by sniper king
"Lila was very informant. Very friendly. She gave me a great deal on my car insurance.."
We responded:
"Sniper, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
W
April 16, 2025
5
out of
5
rating by W
"Lila was patient and helpful with my auto insurance, especially since my insurance case was particularly difficult."
We responded:
"Thank you, W for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Cyndy Mounts
April 12, 2025
5
out of
5
rating by Cyndy Mounts
"Karen Chow is so professional, knowledgeable and sweet!! She really explained our policies and helped us tweak them to fit our needs, highly recommend State Farm! Thank you Karen Chow ."
We responded:
"We love seeing reviews like this! Thank you, Cynthia for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Lay Hui Gan
April 11, 2025
5
out of
5
rating by Lay Hui Gan
"I have been with 3 different State Farm agents for over 15 years until 2 of them were retired. I decided to look for an agent that would help taking care of my auto, life, renter’s insurance and investment accounts under one roof. I finally found Karen Chow with State Farm in Bellevue. Karen took time to review and explained in details clearly on all my policies. She always presented the best coverage options to my needs. I am happy I found Karen, who is extremely professional and helpful. I highly recommend her!"
We responded:
"Thank you, Jessie for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
Jiafei Gao
April 9, 2025
5
out of
5
rating by Jiafei Gao
"Responsive and easy to communicate!"
We responded:
"Thank you, Jiafei for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us!"
Wing Tan
April 9, 2025
5
out of
5
rating by Wing Tan
"Karen's team is very patient. Especially Ivan can help solve problems in a timely manner every time, which makes me feel at ease."
We responded:
"Thank you, Wing so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
Yiran W
April 9, 2025
5
out of
5
rating by Yiran W
"I worked with Ivan and he made the entire process incredibly easy. He was always available to help, provided clear information, and handled everything efficiently. Highly recommend!"
We responded:
"Yiran, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Jimmy M
April 5, 2025
5
out of
5
rating by Jimmy M
"Knowledgeable, good service, trusted partner for insurance needs"
We responded:
"Hello Jimmy. Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."