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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eva Yu

April 24, 2025

5  out of  5
rating by Eva Yu
"We just purchased a new home and quote for the insurance. Ivan and Karen not only give us a reasonable quote but also explain all the details for me who has little idea of the insurance. Glad to have them and highly recommend!"
We responded:
"Thank you, Eva for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members like Ivan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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wenfeng cao

April 21, 2025

5  out of  5
rating by wenfeng cao
"Ivan is a super professional insurance agent. He responds quickly and is very patient with any questions. He gave a very reasonable price for me.""
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Amit Grover

April 19, 2025

5  out of  5
rating by Amit Grover
"Karen was easy to work with. She responded to my requests for quotes promptly. Their rates, with the same coverage and deductibles, for Home, Auto and Umbrella were lower than my current rates by > $2,000/year. I will be their client for years to come. Recommending them to family and friends.."
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sniper king

April 16, 2025

5  out of  5
rating by sniper king
"Lila was very informant. Very friendly. She gave me a great deal on my car insurance.."
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W

April 16, 2025

5  out of  5
rating by W
"Lila was patient and helpful with my auto insurance, especially since my insurance case was particularly difficult."
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Cyndy Mounts

April 12, 2025

5  out of  5
rating by Cyndy Mounts
"Karen Chow is so professional, knowledgeable and sweet!! She really explained our policies and helped us tweak them to fit our needs, highly recommend State Farm! Thank you Karen Chow ."
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Lay Hui Gan

April 11, 2025

5  out of  5
rating by Lay Hui Gan
"I have been with 3 different State Farm agents for over 15 years until 2 of them were retired. I decided to look for an agent that would help taking care of my auto, life, renter’s insurance and investment accounts under one roof. I finally found Karen Chow with State Farm in Bellevue. Karen took time to review and explained in details clearly on all my policies. She always presented the best coverage options to my needs. I am happy I found Karen, who is extremely professional and helpful. I highly recommend her!"
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Jiafei Gao

April 9, 2025

5  out of  5
rating by Jiafei Gao
"Responsive and easy to communicate!"
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Wing Tan

April 9, 2025

5  out of  5
rating by Wing Tan
"Karen's team is very patient. Especially Ivan can help solve problems in a timely manner every time, which makes me feel at ease."
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Yiran W

April 9, 2025

5  out of  5
rating by Yiran W
"I worked with Ivan and he made the entire process incredibly easy. He was always available to help, provided clear information, and handled everything efficiently. Highly recommend!"
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Yiran W

April 9, 2025

5  out of  5
rating by Yiran W
"I worked with Ivan and he made the entire process incredibly easy. He was always available to help, provided clear information, and handled everything efficiently. Highly recommend!"
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Jimmy M

April 5, 2025

5  out of  5
rating by Jimmy M
"Knowledgeable, good service, trusted partner for insurance needs"
We responded:
"Hello Jimmy. Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon."
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はりいけん

April 1, 2025

5  out of  5
rating by はりいけん
"Ivan is vey helpful and found me a very good coverage for both home and auto policy. He is awesome! And very polite and passion. Alice Chan"
We responded:
"Thank you, Alice so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Vanjamin

April 1, 2025

5  out of  5
rating by Vanjamin
"VanNess H.: I can’t recommend Ivan enough! As an insurance agent, he’s incredibly reliable and trustworthy. From the very first conversation, it’s clear that he genuinely cares about his clients and goes above and beyond to find the best options tailored to their needs. Beyond his professional skills, Ivan has a kind heart and is always ready to lend a hand with a warm smile. Plus, he’s got a great sense of style that matches his positive energy. If you’re looking for an insurance agent you can truly count on, Ivan is the one!"
We responded:
"Thank you, VanNess for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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zishi chen

March 28, 2025

5  out of  5
rating by zishi chen
"Great agent! Help me a lot."
We responded:
"Thank you, Zishi for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Carol Wu

March 26, 2025

5  out of  5
rating by Carol Wu
"I worked with Lila and she made the process super easy. She’s very efficient and gets back to you with quotes and answers very quickly, high recommend."
We responded:
"Thank you, Carol so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Lloyd Hardesty

March 25, 2025

5  out of  5
rating by Lloyd Hardesty
"I met with Karen Chow to go over my State Farm Insurance and I was so impressed with the quality of service I received. I've been with State Farm since 1970 and had a number of agents, but non treated me with the service I received today. Step by step she explained in detail my policy and recommended important update in my coverage. Thanks for the warm welcome from your staff and you to Seattle and for taking such great care of me. Kudos+++++++!!!!!!!!!"
We responded:
"Thank you, Lloyd for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Li Iris

March 25, 2025

5  out of  5
rating by Li Iris
"Ivan’s team is very professional in facilitating my insurance purchase process. I have a very good customer experience working with them."
We responded:
"Thank you, Iris for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Tega Agofure

March 24, 2025

5  out of  5
rating by Tega Agofure
"Lila was an absolute delight to work with. She carefully presented the best options to address my insurance needs. Very professional, I highly recommend."
We responded:
"Tega, thank you for taking the time out of your day to leave us a review! We love hearing about how our team provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Holly Curry

March 24, 2025

5  out of  5
rating by Holly Curry
"At first, I was unsure about the annual meetings Karen Chow conducts with clients. Despite being with State Farm for over two decades, I had never been asked to meet with my agent. The meeting turned out to be a pleasant surprise, offering valuable insights. After moving to Washington, I learned about coverage aspects that are important for my new state. This understanding helped me assess our family’s coverage and consider additional protection areas. Highly recommend this agency and yearly reviews with Karen and team!"
We responded:
"Thank you, Holly for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Cindy Au

March 23, 2025

5  out of  5
rating by Cindy Au
"Lila helped us with transitioning insurances and she was extremely responsive, explained things in detail, and accommodating. Thank you for your help!"
We responded:
"Thank you, Cindy for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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J W

March 21, 2025

5  out of  5
rating by J W
"Ivan gave me a very good price for my insurance and will help me find a good discount, he is really nice!"
We responded:
"Thank you, JW for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Leo “Leo” Matisse

March 19, 2025

5  out of  5
rating by Leo “Leo” Matisse
"Over the past two decades this particular State Farm office has provided my family and me with exceptional and extraordinary service, sometimes going above and beyond. This is why we continue to stay with State Farm not because of the company's name, but because of Karen and her staff like Carlo."
We responded:
"Thank you, Leo for your kind words about my Agency! My team works hard to provide a great insurance experience in Bellevue and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Zhenchao Gan

March 15, 2025

5  out of  5
rating by Zhenchao Gan
"I switched from my previous auto and home insurance providers to State Farm. Ivan went above and beyond, the process is very smooth. Thanks Ivan!"
We responded:
"We love seeing reviews like this! Thank you, Zhenchao for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Min Wang

March 15, 2025

5  out of  5
rating by Min Wang
"Ivan is very professional and considerate, also very patient. Highly recommend!"
We responded:
"Thank you, Min for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"