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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renji Joseph Sabu Niravath

November 11, 2025

5  out of  5
rating by Renji Joseph Sabu Niravath
"My renter's insurance have been with Karen Chow for the last two years. They are very reliable and quick to respond. Big shoutout to Jason!"
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patrick kim

November 11, 2025

5  out of  5
rating by patrick kim
"Snow, Ivan, extremely professional and knowledge, had a good experience with Ivan and Snow, thank you,"
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ICEMAN

November 10, 2025

5  out of  5
rating by ICEMAN
"Ivan is insurance agent I trust — professional, responsive, and efficient. He helped me find good deal for home and auto insurance bundle; Explaining everything clearly and making the whole process quick and stress-free. Highly recommend Ivan if you need insurance agent who cares about his clients and gets things done right."
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Mary Ann Ferreira

November 8, 2025

5  out of  5
rating by Mary Ann Ferreira
"Karen Chow was very thorough and explained things clearly."
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Mattson Trade Industrial PTE

November 7, 2025

5  out of  5
rating by Mattson Trade Industrial PTE
"I requested a few coverage quotes from Jason Li, he patiently helped to compile the quotes and figure out the right option for me. The prices were competitive, and Jason's service is awesome. Highly recommended!"
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Chenwei Gao

November 7, 2025

5  out of  5
rating by Chenwei Gao
"Ivan is professional and efficient. He can get the best price in State Farm. I bought my home insurance and switched my auto insurance to State Farm without hesitation. Ivan followed up with the title company on the same day to provide us with a smooth closing. Ivan is also reliable. He followed up several times after purchase to ensure we received the policy cards and the policy is correct. Definitely recommend him if you are buying home or auto insurance."
We responded:
"Thank you, Chenwei, for recognizing Ivan's efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. Don’t hesitate to reach out anytime!"
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DameWade F

November 7, 2025

5  out of  5
rating by DameWade F
"Very helpful and good service! Highly recommend!"
We responded:
"We’re grateful for your feedback about our excellent service! It’s always a pleasure serving you, and we look forward to supporting you for years to come!"
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gj wan

November 6, 2025

5  out of  5
rating by gj wan
"Snow服务专业又耐心,推荐大家买保险找她!"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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Chan Emma

November 5, 2025

5  out of  5
rating by Chan Emma
"I am extremely satisfied with Ivan’s service and truly appreciate State Farm as a company. Their day-to-day service is always excellent, professional, responsive, and caring. Recently, I was involved in a car accident, and the support I received throughout the claims process was exceptional. The communication was clear, the follow up was timely, and I felt very well taken care of. Thank you to Ivan and the State Farm team for providing such reliable and reassuring service. I highly recommend them!"
We responded:
"Thank you for the positive review! We are delighted to hear that you had such a great experience with Ivan! We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon! "
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Zeyu Li

November 4, 2025

5  out of  5
rating by Zeyu Li
"Great service from Lila and Ivan."
We responded:
"We appreciate your feedback about Lila and Ivan's excellent service! At State Farm, we strive to be there when you need us most. Looking forward to assisting you again."
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chuntian hu

November 3, 2025

5  out of  5
rating by chuntian hu
"Ivan always makes me smile ! He is very helpful and resourceful! Sometimes I ask him questions at weekends and nights, he always response me quickly such like I will give you the information when I get office. Such a great helpful man!"
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how Ivan provided a wonderful insurance experience for you. Our office loves being your good neighbor! "
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Katapa Mwila

November 3, 2025

5  out of  5
rating by Katapa Mwila
"I had a great experience setting up my policy with Lila! She wasn't trying to up-charge and got me the best deal for my coverage. Super easy and reliable process!"
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b17t29w02

November 1, 2025

5  out of  5
rating by b17t29w02
"I recently switched to Statefarm and Ivan who is responsive and effective helped me get a bundled deal for my family’s insurance needs. So far I’ve been pretty satisfied with the service and hope it’ll stay this way."
We responded:
"Thank you for recognizing Ivan's efforts! We are proud to have a team dedicated to making your insurance experience as easy and personalized as possible. We are thankful you are a part of our State Farm family and look forward to continuing our relationship! Don’t hesitate to reach out anytime!"
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余敏冰

October 31, 2025

5  out of  5
rating by 余敏冰
"Ivan非常值得推荐!他帮我处理了汽车, 房屋, 人寿保险,服务专业、耐心,而且解释得很清楚。回覆速度快,办事效率高,让我感到非常安心。如果你需要可靠专业的保险服务,强烈推荐他!"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"
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Li Fiona

October 31, 2025

5  out of  5
rating by Li Fiona
"非常感谢Ivan 提供的专业有效率的服务,解除了我对保险方面的后顾之忧。 由衷地感谢,值得信赖!"
We responded:
"感谢您宝贵的评价和对我们的信任!我们的团队一直努力提供最优质的服务,很高兴知道我们达到了您的期望。感谢您选择State Farm!"
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Vanessa L

October 31, 2025

5  out of  5
rating by Vanessa L
"We had many different coverage options I want to explore and Ivan patiently helped to compile the quotes and figure out the right option for us. Their price was competitive too and their service is awesome. Highly recommended!"
We responded:
"Thank you, Vanessa, for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated Ivan's professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Jieshi Mei

October 28, 2025

5  out of  5
rating by Jieshi Mei
"今天给State farm打电话,一个很好Agent叫Snow很有耐心的帮我。"
We responded:
"非常感谢您的评价和对我们的信任!如果您还有任何需求,欢迎随时联系我们。我们随时为您提供帮助!"
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Jacob Kryca

October 27, 2025

5  out of  5
rating by Jacob Kryca
"Had a great experience with Karen and her team! I was able to get the insurance I needed at very reasonable price and timely manner."
We responded:
"Thank you, Jacob, for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!"
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Grandpa Mark

October 25, 2025

5  out of  5
rating by Grandpa Mark
"We worked with Carlo Palaylay on updating our property insurance this year. Carlo was extremely helpful in determining what improvements needed to be added in order to come up with a reasonable basis for our current property value. He followed up on questions we had and gave us all the information we needed to make the right decisions. Thank you Carlo for your great help!"
We responded:
"Thank you, Mark, for the amazing review! My team works hard to provide excellent service, and we are thrilled to hear that Carlo delivered for your decisions! We are lucky to have hard-working team members, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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MIA LEE

October 17, 2025

5  out of  5
rating by MIA LEE
"Snow 很有耐心,效率好,赞"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Kelvin Meeks

October 16, 2025

5  out of  5
rating by Kelvin Meeks
"Karen was my new agent, as of 2023, after my previous agent retired. I've been a State Farm customer going back to 1985 - and have always been very pleased with the *exceptional* quality of customer service. Karen's staff has continued that fine tradition. I highly recommend Karen Chow as your next insurance agent."
We responded:
"Thank you, Kelvin, for the amazing review! My team works hard to provide excellent customer service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, who go above and beyond for their customers. We look forward to supporting you for years to come!"
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vikas nyamati

October 7, 2025

5  out of  5
rating by vikas nyamati
"Lila was great in assisting me to get a new auto insurance policy. She explained the details well and made it super easy for me to get onto State Farm insurance."
We responded:
"Thank you, Vikas, for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with Lila and we would love to have you back soon!"
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Li Mai

October 4, 2025

5  out of  5
rating by Li Mai
"I had an excellent experience working with Zoey at State Farm. She helped me find a better price for both of my family’s cars and made the entire process of switching insurance simple and stress-free. Zoey was knowledgeable, patient, and went above and beyond to make sure everything was handled smoothly from start to finish. I truly appreciate her professionalism and dedication. I would highly recommend Zoey to anyone looking for great coverage and outstanding customer service!"
We responded:
"Thank you for the positive review! We are delighted to hear that you had such a great experience with Zoey. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"
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Hanson Wu

October 2, 2025

5  out of  5
rating by Hanson Wu
"snow姐人特别好,很有耐心的讲解所有的问题,以及讲解方案"
We responded:
"衷心感谢您的高度评价和对我们的信任!我的团队会持续向客户提供优质的服务,并希望可以成为客户们的长期伙伴!"
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Kate Reinhard

October 1, 2025

5  out of  5
rating by Kate Reinhard
"Joseph touched base with me today about my car insurance and made sure everything was squared away after my move cross-country. He was so friendly, clear, and helpful in his communication. Highly recommend this office for car, life, or renter's insurance needs!"
We responded:
"Thank you, Kate, for the positive review! We are delighted to hear that you had such a great experience. We are especially pleased that you appreciated our in-depth knowledge and professional advice. We strive to provide exceptional customer service from our Agency, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!"